19:39 15 Jul 22
I would not take a family member there the ratchetness that goes on is unbelievable. I never seen a scheduler that goes out on lunch break and get her hair done and don't return. I never seen a MED Tech go get there nails done on break and return. ALSO never seen a Nurse not give the report and you have to ask for it or remind them about it.
11:31 06 Apr 22
Tom McCausland made the experience of admitting and caring for our Mom seamless. He was extremely flexible and empathetic throughout the process. Soon after, our Dad joined Mom and it was handled equally well. Managing through all of the variables for aging parents can be overwhelming. We're grateful for Tom's approach and attentiveness.
11:42 25 Dec 21
Understaffed and residents suffer because of it. Shifts where there is no nurse. Staff is very nice but there’s just not enough of them.
16:12 29 Nov 21
I was happy that we found a nice place for my mother, when her dementia got too much for my family and I to handle. However, my mom has passed away and we have yet to receive any type of condolences from the facility, other than verbally from the memory care director. She has been the only one who seems to care. Very disappointing from a facility with such a good reputation.
00:22 07 Oct 20
My mom moved in today. Problems with the first moving company we hired were solved by Jen. Amid the chaos of covid in our lives, Jen and the folks at Lakeside did an awesome job making us feel safe. My mom's entry was smooth and I left feeling she will be well taken care of
17:08 23 Jul 20
We have been so happy with Lakeside Living and the care they provide for our Aunt. She is now in the memory care unit and the Nursing staff, Activities Director Taylor are amazing!! Cannot say enough good things about the excellent care!!
14:34 11 Mar 20
If you haven’t checked out Lakeside Assisted Living for your loved one, make an appointment to tour! I am a vendor and have worked in this facility for 8 years. Not only is this facility beautiful but the staff is amazing! The caregivers in this facility treat every resident with respect and they truly care about their well being. Your loved one will feel right at home in this assisted living and you will feel at ease knowing they are getting the best care possible.
19:53 06 Mar 20
We have been so happy with everyone at Lakeside at Mallard Landing. The staff has been amazing! Jen has been so helpful and made the process so easy while we were getting my mom settled in. Jen has also happily answered all of my many questions. My mom’s apartment is the perfect size for her to get around. The common areas are absolutely beautiful and my mom has been enjoying the bingo. I’m so happy my mom is in such a lovely, safe environment.
20:01 05 Mar 20
Mallard is an amazing assisted living home. My father adjusted quickly and enjoys the socialization, lunch outings, and activities. The care and comfort to residents is always a priority. The food is great, extremely clean, nice rooms, and all around great place. I feel comfort knowing he is at a Mallard.
Leigh Ann Passon
15:17 01 Mar 20
My mom hasn’t moved in yet but the experience of getting to the rental phase has been wonderful. Patti, thank you for your patience with our ongoing questions and phone calls. Jen, thank you for your kindness and promptness in communication. Will be updating this review once my mom moves in.Beautiful, clean, and peaceful environment.
19:08 21 Feb 20
I work closely with Mallard Landing and Lakeside Assisted Living. I have found them to be professional, helpful, and team oriented, all in a beautiful setting.. There executive director Cheryl Evans is a RN and looks at everything very holistically.
15:57 20 Feb 20
ML has been a wonderful find for my Mother. She is from Bethesda and not used to the amount of friendly, caring people as she has experienced here.She has been away for about 3 weeks and has told me that she can’t wait to get home,!We are so pleased to have found such a great place,
01:21 03 Jul 18
00:44 03 Jul 18